DTSC manages a range of business and administrative activities and serves as the focal point for project management activities for eRA.
- Quality Assurance and Quality Control
- Support for internal and external eRA users
- Account Provisioning
- Program Support
- Project Management
- Risk Management
- Acquisitions and Contract Management support
- Financial Management support
- Program Reporting
- Office and Administrative Management support
- Strategic Planning
- Human Resources support
Project Coordination BranchManages program support tasks for eRA, including project management, risk management, and strategic planning. Responsible for acquisitions and contract management and for support of financial management.
- Kevin Bien, PMP – Chief, Project Coordination Branch
Service and Quality BranchProvides a customer-focused, single point of contact service desk and quality assurance center, supporting internal and external users of all eRA systems. Also delivers support to ensure integrity of data and secure account provisioning.
- Dorsey Gaines – Chief, Service and Quality Branch