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Contacting NIH Staff at the NIH Institutes and Centers
NIH staff is here to help. The best people to talk with you about the scientific or administrative information in your particular application or award are in the NIH institute or center that may fund the grant. We strongly encourage you to communicate with NIH staff throughout the grant life cycle. Learn how to find the right NIH staff contact at each phase of the application and award process.

Help Desks

eRA Service Desk:

Submit a Web Ticket

(preferred method of contact)

Toll-free: 1-866-504-9552 (Press 1 for eRA Commons or ASSIST)
Phone: 301-402-7469 (Press 1 for eRA Commons or ASSIST)
Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)

Contact for information/questions on:

  • eRA Commons
  • eRA Commons Registration
  • eRA errors and warnings
  • Application Status
  • Post-award administration

If you need immediate help (i.e. you are within two days of a deadline or in the event of a security emergency), call us. Note that the Service Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.

For iEdison help, please contact:

eRA's iEdison Help Desk
Toll-free: 1-866-504-9552; Phone: 301-435-1986;

General Grants Information:

Email: (preferred method of contact)
Phone: 301-945-7573

Contact for information on:

  • Grant application procedures and process
  • NIH grant resources
  • NIH Grants & Funding website navigation
  • Available NIH research and research training programs Contact Center:

Toll-free: 1-800-518-4726
International: 606-545-5035
Email: Link to Non-U.S. Government Site - Click for Disclaimer
Hours: 24 hours a day, 7 days a week (Closed on Federal Holidays)

Contact for information/questions on:

  • registration
  • submission rejection errors
  • Workspace

NIH Office of Extramural Research Communications Office

Contact for:

  • Suggestions/comments on the NIH grants process
  • Media inquiries
  • To let us know how we're doing

Topic Specific Assistance

Submitting an NIH Grant Application

Topic     Contact Email/Link

Need Assistance with Your Application Submission?


Help Desks

  • eRA Service Desk
  • Grants Info
  • Contact Center

Guidelines for Applicants Experiencing System Issues


Funding Opportunities & Programs

Topic     Contact Email/Link
Funding Opportunities Grants Information
Research Training Research Training Help
Small Business Innovation Research (SBIR)/Small Business Technology Transfer (STTR) SBIR/STTR Help
R13/U13 (Conference Support) R13/U13 Help
R15 (Academic Research Enhancement Area; AREA) R15 Scientific/Research Contacts

Grants Policy & Guidelines

Topic     Contact Email/Link
Grants Policy and Guidance Grants Policy Help
Grants Compliance and Oversight Grants Compliance Help
Lab Animal Welfare OLAW Help
Research Involving Human Subjects Human Subjects Help
Peer Review Review Policy Officer
Intellectual Property Policy Intellectual Property Policy Help

Data on NIH Funding

Topic     Contact Email/Link
Award Data/RePORT DIS Help
RCDC-Research, Condition and Disease Categorization RCDC Help

Finding NIH Staff

NIH Enterprise Directory
NIH Grants Administration Information Resources
This page last updated on July 18, 2018
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