Need Help?

Contacting NIH Staff at the NIH Institutes and Centers
NIH staff is here to help. The best people to talk with you about the scientific or administrative information in your particular application or award are in the NIH institute or center that may fund the grant. We strongly encourage you to communicate with NIH staff throughout the grant life cycle. Learn how to find the right NIH staff contact at each phase of the application and award process.  For technical assistance using our systems please contact our service desk. 
 

Help Desks

eRA Service Desk (formerly the eRA Commons Help Desk):


Submit a web ticket

(preferred method of contact)

Toll-free: 1-866-504-9552 (Press 1 for eRA Commons and 3 for iEdison)
Phone: 301-402-7469 (Press 1 for eRA Commons and 3 for iEdison)
Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)

Contact for information/questions on:

  • ASSIST
  • eRA Commons
  • eRA Commons Registration
  • eRA errors and warnings
  • Status of the application
  • Post-award administration

If you need immediate help (i.e. you are within two days of a deadline or in the event of a security emergency), call us. Note that the Help Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.

For iEdison help, please contact:

eRA's iEdison Help Desk
Toll-free: 1-866-504-9552; Phone: 301-435-1986; edison@od.nih.gov

General Grants Information:

Email: grantsinfo@od.nih.gov (preferred method of contact)
Phone: 301-710-0267

Contact for information on:

  • Grant application procedures and process
  • NIH grant resources
  • NIH Grants & Funding website navigation
  • Available NIH research and research training programs

Grants.gov Contact Center:

Toll-free: 1-800-518-4726
International: 606-545-5035
Email: support@grants.gov Link to Non-U.S. Government Site - Click for Disclaimer
Hours: 24 hours a day, 7 days a week (Closed on Federal Holidays)

Contact for information/questions on:

  • Grants.gov registration
  • Grantsg.gov submission rejection errors
  • Grants.gov Workspace

NIH Office of Extramural Research Communications Office

Contact oer@od.nih.gov for:

  • Suggestions/comments on the NIH grants process
  • Media inquiries
  • To let us know how we're doing

Topic Specific Assistance

Submitting an NIH Grant Application

Topic     Contact Email/Link

Need Assistance with Your Application Submission?

 

Help Desks

  • eRA Service Desk
  • Grants Info
  • Grants.gov Contact Center

Guidelines for Applicants Experiencing System Issues

 


Funding Opportunities & Programs

Topic     Contact Email/Link
Funding Opportunities Grants Information
Research Training Research Training Help
Small Business Innovation Research (SBIR)/Small Business Technology Transfer (STTR) SBIR/STTR Help
R13/U13 (Conference Support) R13/U13 Help
R15 (Academic Research Enhancement Area; AREA) R15 Help


Grants Policy & Guidelines

Topic     Contact Email/Link
Grants Policy and Guidance Grants Policy Help
Grants Compliance and Oversight Grants Compliance Help
Lab Animal Welfare OLAW Help
Research Involving Human Subject Human Subjects Help
Peer Review Sally Amero
Intellectual Property Policy Intellectual Property Policy Help


Data on NIH Funding

Topic     Contact Email/Link
Award Data/RePORT DIS Help
NIH RePORTER RePORTER Help
RCDC-Research, Condition and Disease Categorization RCDC Help


Finding NIH Staff

Link
NIH Enterprise Directory
NIH Grants Administration Information Resources