FREQUENTLY ASKED QUESTIONS
When will Grants.gov be operational?
We will be back online February 10th at 12:01 AM EST.
What benefits will the "Boost" provide?
- Hardware and software enhancements
- Further stabilize and increase system reliability at higher volume levels
- Capacity to handle growth
What services are affected?
All Grants.gov services will be affected, including Registration, Find, Apply and our Web site. The CCR and DUNS systems are not managed by Grants.gov and are unaffected by this outage.
What should I do if I have an application due while the system is unavailable?
All Agencies have been notified of the system outage and have taken appropriate measure to ensure applicants have the opportunity to submit. Please contact the Agency help desk or point of contact listed on the opportunity if you have any questions. NIH applicants, please click here for more information.
Is the Grants.gov Contact Center open during the system down time?
Yes, our Contact Center is available at 1-800-518-4726 or via e-mail support@grants.gov if you have questions.
Where can I find personal financial assistance?
Grants.gov does not provide personal financial assistance.
GovBenefits.gov is the official benefits website of the U.S. government, with information on over 1,000 benefit and assistance programs: http://www.govbenefits.gov/govbenefits_en.portal
The U.S. Department of Education is your source for free information from the US Department of Education on preparing for and funding education beyond high school: http://studentaid.ed.gov/PORTALSWebApp/students/english/index.jsp
The U.S. Small Business Administration offers Programs and services to help you start, grow and succeed: http://www.sba.gov/index.html
What are the Get Started steps to apply for grants?
Step 1 - Find Grant Opportunity for which you would like to apply (when Grants.gov is back on-line)
Step 2 - Download Application Package (when Grants.gov is back on-line)
Step 3 - Complete the Registration Process (start DUNS and CCR registration immediately. Complete process through grants.gov once we are back on-line. See next questions for more information.)
What information will I need to register with Grants.gov?
Registration in Brief:
- Your organization will need to obtain a DUNS Number. If your organization doesn't have one, you will need to go to the Dun & Bradstreet website at http://fedgov.dnb.com/webform [EXIT Disclaimer] to obtain the number.
- Ensure that your organization is registered with the Central Contractor Registration (CCR) at http://www.ccr.gov. If it is not, an authorizing official of your organization must register. You will not be able to move on to Step #3 until this step is completed.
- Create a Grants.gov username and password. You will need to create a Grants.gov user profile by visiting the Get Registered (this link will be active once Grants.gov is back on-line) section of the website.
- The E-Business Point of Contact (POC) at your organization must respond to the registration email from Grants.gov and login at Grants.gov to authorize you as an AOR. Please note that there can be more than one AOR for an organization.
- At any time, you can track your AOR status by going to the Applicant Login (this link will be active once Grants.gov is back on-line) with your username and password.
What information will I need to obtain a DUNS Number?
You will need the following information to request a DUNS Number:
- Organization name
- Organization address
- Local telephone number
- Name of CEO/organization owner
- Legal structure of the organization
- Year the organization started
- Primary line of business
- Total number of employees
What do I need to register with CCR?
Before registering with CCR, you should make sure that you have a DUNS number. You also need to ensure that your registration with the IRS for your Employment Identification Number (EIN) or Taxpayer Identification Number (TIN) is confirmed. Once you receive a letter from the IRS confirming your EIN or TIN, you may proceed with registration in CCR. Please note it will take 1 to 2 business days for IRS to validate your TIN. According to the IRS, when applying for an EIN over the phone or Internet, you will be given a temporary EIN, but your EIN may not become active for 2-5 weeks. If you have questions about your EIN, please call 1-800-829-4933. If you apply for an EIN by mail, confirmation from the IRS can take 2-5 weeks. In addition, you should review the tutorial topic "Registering with CCR" for more details about some of the information you will be required to provide.
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