BALANCED SCORECARD SURVEY

Release Date:  February 4, 2002

NOTICE:  NOT-OD-02-032

National Institutes of Health

In an effort to assess the performance of the National Institutes of 
Health (NIH) Grants Management function, the Office of Policy for 
Extramural Research Administration (OPERA), NIH, is conducting a survey 
of Grant Administrators/Business Officers, Principal Investigators and 
Program Directors.  This survey is a part of a Department of Health and 
Human Services (HHS) initiative and will be conducted using the 
Balanced Scorecard approach.   Survey results will be used to evaluate 
the organizational performance of NIH Grants Management Offices and 
Program Offices in providing grants management services to applicants 
and recipients.

Logistics Management Institute (LMI) will administer the survey, which 
has received OMB clearance and will take approximately ten minutes to 
complete.  Survey participants from the same organization may receive 
surveys at different times.  Additionally, survey participants will 
receive contact information from LMI for questions.  General questions 
on this survey can be directed to:

Carol Alderson
Division of Grants Policy 
OPERA, OER, NIH 
(301) 435-0931 – telephone
ca10h@nih.gov - email

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