Notification to be sent if a system error has occurred


Subject line: <Grants.gov Tracking #>/<PI name>: ACTION REQUIRED TO COMPLETE SUBMISSION - System Issue Occurred

Body of e-mail:

ACTION REQUIRED TO COMPLETE SUBMISSION OF NIH GRANT APPLICATION:

NIH has received the electronic grant application Grants.gov Tracking # <tracking number> / PI <PI name>. A system issue has occurred, and NIH cannot continue to process your application until you take further action.

You must contact the eRA Commons Help Desk on or before the submission deadline to document and resolve the problem. If you fail to document your issue with the eRA Commons Help Desk on or before the submission deadline, your application will be subject to the NIH Late Policy and may not be accepted.

Additional guidelines for applicants experiencing system issues can be found here.